Cat Friendly Clinic

calm, specialist care for cats

We are a Cat Friendly Clinic

We know cats aren’t small dogs — they have different needs, different fears, and they tell us things differently. That’s why our team has earned Silver Cat Friendly Clinic accreditation from the International Society for Feline Medicine / International Cat Care (ISFM/International Cat Care). This reflects our commitment to reduce stress, improve clinical care for cats, and make visits gentler and more positive for both cat and owner.

Wednesday Cat Friendly Clinic

  • Specialist cat clinics run by certified Vet and Nurse every Wednesday morning

  • Cat waiting area with visual barrier

  • Feline pheromone diffusers to help calm and reassure

  • Cats and dogs kept in separate wards

Why feline-focused care matters

When cats are stressed their behaviour, clinical signs and even lab results can be affected, making accurate assessment and treatment harder. A calmer visit helps us examine, diagnose and treat more effectively while protecting your cat’s welfare.

Practical tips to make your cat’s visit easier

  • Bring your cat in a secure carrier – line it with a familiar blanket and consider a pheromone spray before travel.

  • Keep the journey as calm as possible: a towel over the carrier can reduce visual stimuli; short drives are best if possible.

  • Let us know if your cat is especially anxious or has special needs – our Cat Advocate will help plan the visit.

  • Reward with quiet praise or treats after the visit so future trips become easier.

Meet your Cat Advocates

Dr Nalini Maharaj-Hill

BVetMed MRCVS

With over 25-years of GP veterinary experience, Nalini has a wealth of skills and expert knowledgable which she applies to give the best individual care to all the patients she see in her specialist cat clinics.

VCA Susan Sharp

Feline Studies Level 3

In addition to Susan’s years of VCA experience, Susan has completed QLS Level 3 Feline Studies.

Her love, care and dedication to cats shines through in her professional work, and personal life with many rescued cats she has made a home for. Susan ensures we are all cat friendly and the clinic run to the highest standards.

How our accredited care looks at our clinic

We’ve put the Silver requirements into practice to make your cat’s visit calm and effective:

Calm arrival: a cat-only, visually separated waiting area with raised surfaces for carriers and quiet seating so your cat feels safer.

Gentle handling: our vets and nurses use feline-friendly handling and “low-stress” techniques taught through ongoing training – we aim to reduce fear, restraint and struggling.

Feline-focused consults: we give cats time, space and the right equipment to allow a thorough but calm assessment. Shorter, rushed consultations can increase anxiety; we tailor each appointment to the cat’s needs.

Stress-reducing measures: we use pheromone diffusers, quiet consult rooms, comfortable bedding and hiding spots where appropriate to help cats settle.

Appropriate hospital care: if your cat needs to stay with us, we provide cat-appropriate housing and monitoring to keep them comfortable and safe.

What our accreditation means for your cat

Our Silver practice-level accreditation sits above the Foundation/Bronze requirements. To earn Silver status we meet a set of clinic-wide standards designed specifically for feline welfare, including:

  • A dedicated or clearly separated cat waiting area so cats don’t have to see or be near dogs.

  • Hospitalisation and housing arrangements appropriate for cats (separation from dogs or separated cat-only areas; suitable cages and bedding).

  • Staff training in feline-friendly handling, nursing care and protocols so examinations, diagnostics and treatments are carried out with minimal stress.

  • At least one named Cat Advocate on the team to champion feline needs and be your contact for cat-specific questions.

Book an appointment or ask a question

If you’d like to talk about how we can make an appointment less stressful for your cat, we are here to help.

Book your cat in with our cat friendly clinic.

Our feline services

Wellness and vaccination checks designed for cats

Senior cat screening and chronic disease management

Dental care and pain management tailored for felines

Cat-friendly surgical and anaesthesia protocols

Hospital care with feline-appropriate housing and monitoring