Careers @ Tay Veterinary Centre

Join our welcoming, independent small animal practice at Tay Veterinary Centre. We’re looking for a friendly, organised and proactive Veterinary Receptionist to become a key part of our front-of-house team.

As the first point of contact for our clients and their pets, you’ll play a vital role in creating a calm, professional and caring experience from the moment they get in touch.

About the Role

This is a part-time position (19.5 hours per week), with shifts worked on a rota basis across:

• Monday–Friday: 08:00–19:00
• Saturdays: 08:00–16:00

Flexibility to cover additional shifts for holidays or sickness is desirable.

What You’ll Be Doing

• Greeting clients and patients with warmth and professionalism
• Managing appointments and diary scheduling
• Answering phone calls and handling enquiries efficiently
• Registering new clients and maintaining accurate records
• Processing payments and handling financial transactions
• Supporting the clinical team with administrative tasks
• Dispensing prescriptions (training provided if needed)
• Maintaining a clean, organised reception area

What We’re Looking For

• Previous reception or customer service experience (essential)
• Experience in a veterinary or animal care setting (preferred)
• Excellent communication and interpersonal skills
• Confident using computer systems and handling admin tasks
• A calm, positive approach in a busy environment
• A genuine interest in animal welfare

What We Offer

• A supportive, friendly team environment
• Staff discount on veterinary services and products
• 6-weeks annual leave to support a healthy work life balance
• Opportunity to work in a well-established, community-focused practice
• Uniform provided

If you enjoy working with people as much as animals and thrive in a fast-paced but rewarding environment, we’d love to hear from you!